Refund policy

Where modesty meets elegance and intentionβ™‘

At Hauteattire, each piece is carefully selected with love and purpose. We aim to provide a clear, honest, and smooth shopping experience.

All sales are final. We do not offer returns.

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β™‘ Before You Order

To help you choose the perfect piece, we provide:

β€’ Detailed product descriptions
β€’ Size guidance and support
β€’ Fabric and styling details

We strongly encourage you to review all details carefully before placing your order.

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β™‘ Exchanges

We currently offer exchanges only if:

β€’ You received the wrong item
β€’ Your item arrived damaged

Requests must be made within 2 days of delivery.

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β™‘ Defective or Incorrect Items

If there is an issue with your order:

β€’ Contact us within 48 hours of delivery
β€’ Include clear photos of the issue

If approved:

β€’ Item must be returned within 2 business days
β€’ Requests may be canceled if not returned within 1 week

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β™‘ Non-Returnable Items

We do not accept returns for:

β€’ Change of mind
β€’ Incorrect size selection
β€’ Minor color differences due to lighting

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β™‘ Shipping & Address Responsibility

Customers are responsible for entering correct details at checkout.

Hauteattire is not responsible if:

β€’ Incorrect address is entered
β€’ Package is delivered to the provided address
β€’ Parcel cannot be retrieved

No refunds will be issued in these cases.

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β™‘ Cancellations

If you wish to cancel your order:

β€’ A small processing fee may apply
β€’ Orders already processed may not be canceled

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β™‘ Lost or Damaged Packages

We are not responsible for packages lost or damaged during transit.

If your order arrives damaged:

β€’ Please contact the shipping carrier to file a claim
β€’ You may also contact us for assistance

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β™‘ Customer Responsibility

By placing an order, you agree to:

β€’ Choose the correct size
β€’ Review all product details
β€’ Understand our policies before purchase

We provide all necessary information to help you make the best decision.